Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Domestic Shipping (Australia):
- Standard Shipping (3-7 business days): Calculated at checkout
- Express Shipping (1-3 business days): Calculated at checkout
- FREE Standard Shipping on orders over $60 AUD
International Shipping:
- Delivery times vary by destination (7-28 business days)
- Shipping costs calculated at checkout based on destination
- Customers are responsible for any customs duties or import taxes
- We are not responsible for delays caused by customs processing.
Tracking Information You will receive a tracking number via email once your order has shipped. You can use this to track your package's progress.
Packaging All beauty products are carefully packaged to ensure they arrive in perfect condition.
Shipping Delays While we strive to meet our delivery estimates, please note that delivery times are not guaranteed and may be affected by customs processing, weather conditions, or carrier delays.
Incorrect Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
- If an order is returned to us due to an address error, additional shipping fees may apply to resend the order.
Lost or Delayed Packages
- Once an order has been handed over to the courier, delivery is the responsibility of the shipping carrier.
- If your package is delayed or appears lost, please contact us and we will assist you in tracking it.
- We do not offer refunds for delays caused by couriers
Contact Us
If you have any questions about shipping, please contact us at:
support@rechimabeaute.info